Open to IT Business Analyst roles · Darwin, NT

Hi, I'm Ferdy.

Business Analyst in the making — completing a Master of IT (Information Systems) at Charles Darwin University, with a background in UI/UX, web and AI tools. I bridge what the business needs and what the team builds.

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  • Based inDarwin, NT
  • StudyingMaster of IT · CDU
  • FocusBusiness Analysis
  • LanguagesEnglish · Bahasa Indonesia
Concept app · from my GP booking case study
GP Clinic Booking — Process RedesignBusiness AnalysisGP Clinic Booking — Process RedesignGP Clinic Booking — Process RedesignBusiness AnalysisGP Clinic Booking — Process RedesignTour Operator Dashboard — Requirements & DataBusiness AnalysisTour Operator Dashboard — Requirements & DataTour Operator Dashboard — Requirements & DataBusiness AnalysisTour Operator Dashboard — Requirements & DataStudent Enquiry Triage — Stakeholders & Use CasesBusiness AnalysisStudent Enquiry Triage — Stakeholders & Use CasesStudent Enquiry Triage — Stakeholders & Use CasesBusiness AnalysisStudent Enquiry Triage — Stakeholders & Use Cases
3
BA case studies
6
BA artefacts & diagrams
3+
Years in digital & creative work
2
Countries — ID & AU
Requirements AnalysisBPMN Process ModellingUser Stories & Acceptance CriteriaStakeholder AnalysisUI / UX DesignWeb DevelopmentSony FX30DaVinci ResolveAI / Claude APIPythonFigmaBahasa IndonesiaEnglish
Portfolio

Selected case studies.

GP Clinic Booking — Process Redesign
Business Analysis

GP Clinic Booking — Process Redesign

Concept case study: analysing a GP clinic's phone-only booking process, pinpointing where time and patients are lost, and specifying a self-service booking flow — from As-Is / To-Be process models to user stories, acceptance criteria and wireframes.

Tour Operator Dashboard — Requirements & Data
Business Analysis

Tour Operator Dashboard — Requirements & Data

Concept case study: turning a tour operator's spreadsheet-based reporting into a clear dashboard specification — KPI definitions, a conceptual data model, and a wireframe that answers the questions the owner actually asks every Monday.

Student Enquiry Triage — Stakeholders & Use Cases
Business Analysis

Student Enquiry Triage — Stakeholders & Use Cases

Concept case study: scoping a portal that triages student enquiries to the right team — stakeholder analysis, use cases, and the business rules that decide where each enquiry goes.

View all work
What I bring

Business thinking, with a builder's hands.

📋

Business Analysis

Stakeholder interviews, As-Is / To-Be process maps, user stories with acceptance criteria and prioritised requirements that developers can actually build from.

RequirementsBPMNUser StoriesMoSCoW
🧭

UX & Prototyping

Wireframes and prototypes that make requirements tangible early — so stakeholders can react to something real before a line of code is written.

FigmaWireframesUsabilityUI/UX
📊

Data & AI Tools

KPI definitions, conceptual data models and AI-assisted workflows — turning scattered spreadsheets into numbers the business can trust.

Data ModellingKPIsPythonClaude API
How I work

From fuzzy problem to buildable plan.

  1. 01

    Discover

    Interview stakeholders, shadow the work and map the current process to find where time, money or customers are lost.

  2. 02

    Analyse

    Model the As-Is and To-Be, define the data and business rules, and agree what success looks like.

  3. 03

    Specify

    Write user stories, acceptance criteria and prioritised requirements — traced back to the problem.

  4. 04

    Validate

    Test ideas with wireframes and walkthroughs, then support the team through build, UAT and launch.

About
RequirementsBilingualProcess mappingBali → DarwinStakeholders∞ coffeeUser storiesFX30 in handDataMaster of ITUX / FigmaAI tools

Drag the centre · brush the lines

I'm Ferdy — a creative technologist moving into IT Business Analysis.

I'm completing a Master of Information Technology (Information Systems) at Charles Darwin University. My background spans UI/UX design, web development, cinematography and building AI-assisted tools — which taught me how much good software depends on understanding the problem first.

I grew up helping run a family tourism business in Bali, so I've seen first-hand what small teams actually need: not more features, but clear processes and systems that save time. That's the gap I want to close as a Business Analyst.

Writing

From the blog.

10 UX Mistakes Small Businesses Make

Jun 17, 2026

10 UX Mistakes Small Businesses Make

Many small business websites lose potential customers because of poor user experience. In this article, I explain the most common UX mistakes and how to fix them.

View all posts

Hiring a Business Analyst?

Let's talk about your next project.

I'm open to IT Business Analyst opportunities in Darwin or remote across Australia. Happy to walk you through any of my case studies.

Email me LinkedIn

hello@ferdy.dev